Rudy Lai

AI @ CBRE Group

Largest commercial real estate services firm
Industry
Last updated
July 3, 2025 at 10:44 AM

Summary

  • CBRE has demonstrated a clear increasing adoption and strategic integration of AI technologies from late 2023 through 2025, spearheaded by key figures like Sandeep Davé and leveraging proprietary platforms such as Capital AI and Ellis AI. These efforts focus on operational efficiency, predictive analytics, lease processing optimization, and enhancing real estate investment strategies.
  • Financially, CBRE’s AI initiatives have contributed to tangible outcomes such as a 25% reduction in manual lease processing times, multi-billion dollar annual savings in real estate management through AI-enhanced data collection, and fostering robust AI-driven demand in real estate sectors like data centers, particularly in Asia Pacific.
  • CBRE’s AI application maturity spans traditional predictive analytics to generative AI-powered digital assistants, while also pushing agentic AI use cases in autonomous decision-making for facilities management and investment insights. The company maintains a strong internal and external engagement strategy, including employee AI playgrounds and global hackathons to drive innovation.

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5 AI Use Cases at CBRE Group

Predictive Maintenance
2025
Traditional
Generative
Agentic
Outcome
Costs
CBRE applies machine learning on IoT sensor data to predict equipment failures in facilities management, thereby reducing unexpected downtime and maintenance costs. [1]
Talent Analytics
2025
Traditional
Generative
Agentic
Outcome
Risk
CBRE utilizes AI-driven analytics to identify and quantify demand for AI-specialized tech talent across regions and industries, adapting talent acquisition strategies amid competitive labor markets. [1]
Digital Assistance
2025
Traditional
Generative
Agentic
Outcome
The Ellis AI platform functions as a digital assistant leveraging generative AI to enhance employee productivity and efficiency by automating routine inquiries and workflows in commercial real estate services. [1]
Investment Analysis
2024
Traditional
Generative
Agentic
Outcome
Revenue
Through the Capital AI platform that analyzes billions of proprietary data points, CBRE harnesses AI to predict market movements, property values, and optimize real estate investment strategies, generating deeper insights and competitive advantages. [1][2]
Lease Processing
2023
Traditional
Generative
Agentic
Outcome
Costs
CBRE uses AI and machine learning models to automate and reduce the time required for manual lease processing, achieving a reduction of approximately 25%. This improves operational efficiency and accelerates workflows. [1]

Timeline

2025 Q4: no updates

2025 Q3

2 updates

CBRE reported increased demand for AI-specialized tech talent amidst a slower overall tech labor market. Capital AI platform was highlighted for setting new standards in real estate investment intelligence and facilities management, using machine learning on IoT sensor data to predict equipment failures and reduce downtime.

2025 Q2

4 updates

AI’s boom drove strong demand for data centers, especially colocation and hyperscale types in the Asia Pacific region. CBRE hosted employee hackathons fostering innovation using AI to solve real business challenges. The company also focused on effective implementation of AI and technology in corporate real estate teams to further drive office space demand.

2025 Q1

4 updates

CBRE partnered with Nvidia to offer AI advisory services focused on expanding clients' AI operations utilizing Nvidia chips. The Ellis AI platform was introduced as a generative AI-powered digital assistant, enhancing productivity and commercial real estate service delivery. CBRE emphasized embedding AI into scalable real-world solutions.

2024 Q4

2 updates

CBRE expanded AI applications into specialized sectors such as life sciences real estate, helping biotech companies anticipate and respond proactively to market changes. CBRE Investment Management leveraged AI-enhanced data collection to analyze global real estate secondaries, generating annual excess value of up to $23 billion.

2024 Q3

5 updates

CBRE launched Capital AI, a proprietary AI tool analyzing billions of data points to revolutionize real estate investment strategies. The company integrated AI to enhance operational efficiency and better inform decisions. CBRE also explored AI’s potential to predict societal and economic changes affecting real estate.

2024 Q2

2 updates

CBRE publicly discussed the impact of AI on the future workplace, emphasizing net-positive employment effects. AI was applied for market movement predictions, asset failure forecasting, and enhanced building management to reduce costs and increase operational efficiency.

2024 Q1

1 updates

CBRE continued to solidify its AI leadership position in the real estate industry, noted in comparison to rivals like Cushman & Wakefield who favored partnership models rather than building AI tech internally.

2023 Q4

3 updates

CBRE launched an internal AI playground platform for employees enabling low-risk access to large language models and generative AI tools. Under leadership including Sandeep Davé, the firm successfully reduced manual lease processing time by 25% using machine learning and AI, while also advancing ESG and operational efficiencies through data and cloud technology adoption.