AI @ Netflix
Summary
- Netflix has progressively integrated AI technologies from traditional recommendation algorithms to advanced generative AI tools by 2025, driving both creative production efficiency and enhanced customer experiences.
- By mid-2025, Netflix employed generative AI in production (notably the Argentine series El Eternauta) to accelerate visual effects delivery up to ten times faster and reduce costs significantly, while expanding storytelling capabilities under the leadership of co-CEO Ted Sarandos.
- Netflix is now fully committed to leveraging AI across its entire streaming ecosystem, including recommendations, ad monetization, and creative production, building internal generative AI platforms with plans to continue expanding AI-driven innovation through 2026.
VIBE METER
5 AI Use Cases at Netflix
VFX Production2025
Creative Assistance2025
Search Enhancement2025Customer Facing
Streaming Optimization2024Customer Facing
Timeline
2026 Q1: no updates
2025 Q4
Netflix declared it is 'all in' on AI, focusing on generative AI to enhance its streaming platform comprehensively, including content recommendations and ads business. The strategy positions Netflix as an evolving data-rich ecosystem connecting AI-driven production, distribution, and monetization.
2025 Q3
Netflix debuted generative AI use in original content production, notably in El Eternauta, completing VFX ten times faster and at significantly reduced cost. Co-CEO Ted Sarandos emphasized AI’s enhancement of creativity and efficiency, with Netflix reporting $11B revenue in Q2 2025, up 16% year over year. AI tools were used for pre-visualization, shot planning, and virtual production, driving ROI improvements and enabling high-quality results under low budgets.
2025 Q2
Netflix tested advanced AI search engines to enhance subscribers’ ability to find content and maintained leadership insights on AI’s transformative impact on company culture and work future.
2025 Q1
Netflix’s use of machine learning for movie suggestions continued, highlighting AI’s role in enhancing user engagement though broader business applications of similar technology outside entertainment were noted.
2024 Q4
Netflix began building an internal generative AI developer platform and actively recruiting AI talent to integrate large language models across the organization, signaling a strategic AI investment and internal capability growth.
2024 Q3
Expanding AI use cases, Netflix optimized streaming quality dynamically based on bandwidth and predicted subscriber metrics using data science and AI, aiming to improve performance and network efficiency.
2024 Q2: no updates
2024 Q1
Netflix employed AI recommendation algorithms to personalize content delivery, showcasing early-stage AI adoption mainly focused on improving user experience via content suggestions.
2023 Q4: no updates
2023 Q3: no updates
2023 Q2: no updates
2023 Q1
Netflix’s AI-themed entertainment gained public attention with listings of top AI-related series and movies, highlighting content such as Black Mirror and The Social Dilemma.
2022 Q4: no updates
2022 Q3: no updates
2022 Q2: no updates
2022 Q1
Netflix featured as a subject in recommended AI-themed movie lists, reflecting early cultural interest in AI-related content but no evidence of internal AI technology application.