Rudy Lai
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AI @ Phillips 66

Refining, chemicals
Industry
Last updated
July 3, 2025 at 10:44 AM

Summary

  • Phillips 66 has progressively integrated AI technologies since at least 2018, leveraging them to enhance operational efficiency, cybersecurity, data management, and customer experience across multiple divisions.
  • Significant AI-driven initiatives include speeding up equipment design, consolidating data protection with AI assistants, and revolutionizing fuel/convenience store checkout processes with automated product identification, indicating a shift towards AI-enabled digital transformation and retail innovation.
  • Leadership including Alex Berry and CEO Greg Garland (implied in broader reports) have publicly acknowledged AI's role, while recent recruiting efforts seek AI/ML expertise, showing investment in in-house capabilities for ongoing AI application and strategic resilience.

VIBE METER

More AI announcements = more VIBE
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5 AI Use Cases at Phillips 66

Checkout Automation
2025
Customer Facing
Traditional
Generative
Agentic
Outcome
Phillips 66 integrates AI to automate bulk item scanning at fuel and convenience stores, improving customer checkout speed, accuracy, and overall experience. [1][2]
Asset Management
2024
Traditional
Generative
Agentic
Outcome
Costs
Phillips 66 partners with specialized AI companies to transform midstream asset management, enhancing operational efficiency and reliability through predictive analytics. [1]
Data Protection
2024
Traditional
Generative
Agentic
Outcome
Costs
Phillips 66 utilizes AI conversational assistants in data protection platforms to consolidate operations, improve security, and lower data management costs. [1]
Cybersecurity Defense
2024
Traditional
Generative
Agentic
Outcome
Risk
AI-based systems are used to enhance cybersecurity by detecting and mitigating threats, supporting Phillips 66’s risk management and operational security. [1]
Engineering Design
2023
Traditional
Generative
Agentic
Outcome
Costs
Phillips 66 applies AI to speed up the design of complex pressure equipment, improving engineering efficiency and reducing design cycles. [1]

Timeline

2025 Q4: no updates

2025 Q3: no updates

2025 Q2

2 updates

Phillips 66 continued strategic resilience against activism focusing on operational discipline. Job postings for Commercial Analytics Engineering Lead required AI/ML expertise with Azure and generative AI frameworks, signaling ongoing AI investment although no direct AI deployments disclosed.

2025 Q1

2 updates

Phillips 66 deployed AI-powered checkout solutions with Mach 1 and NCR Voyix, automating bulk item scanning to improve convenience store customer experience. Additionally, clarified AI use in recruiting automation without fully automating hiring decisions.

2024 Q4

3 updates

Phillips 66 embraced a broad digital transformation strategy that includes AI, cloud, and big data; executives like Lashier highlighted AI's role in innovation. Partnership with Shoreline AI demonstrated AI-driven asset management improvements in midstream operations.

2024 Q3

1 updates

Phillips 66 selected Cohesity's AI-powered data protection platform, leveraging AI conversational assistants to enhance data management, improve security, and reduce costs.

2024 Q2

2 updates

The 2024 Sustainability and People Report detailed AI use since 2018, emphasizing its role in technology leverage; Phillips 66’s Senior Counsel discussed AI in cybersecurity contexts, highlighting increased attention to AI for risk mitigation.

2024 Q1: no updates

2023 Q4: no updates

2023 Q3

1 updates

Alex Berry from Phillips 66 Humber refinery highlighted AI's potential to accelerate pressure equipment design, indicating early-stage adoption of AI in engineering processes.