AI @ U.S. Bancorp

Introduction of a generative AI assistant to embedded banking clients, facilitating API integration and developer support, showcasing advancement in embedded financial services and AI use.

• American Banker: U.S. Bank Gives Embedded Banking Clients a Gen AI Assistant

Executive commentary from CEO and CIO highlights AI's pivotal role in productivity and long-term growth; launch of AI-enabled cash forecasting tool in partnership with Kyriba for business treasury clients demonstrates advanced AI service offerings; concerns of job disruption acknowledged.

• MPR News: CEO of U.S. Bancorp Weighs in on Economy, Tariffs and AI
• Deloitte: U.S. Bancorp CIO on Scaling AI: 'The Technology Is the Easy Part'
• PYMNTS.com: U.S. Bank Adds AI-Enabled Cash Forecasting Tool

U.S. Bancorp emphasizes embedded finance, AI, and blockchain as part of its digital infrastructure strategy, positioning for a dominant role in intelligent banking; public content recognized AI sector growth correlating with the bank's investment strategy.

• U.S. Bank: Investing in AI: Assessing the Investment Opportunities
• PYMNTS.com: U.S. Bank Doubles Down on Embedded Finance and AI

Utilization of synthetic AI-generated audiences to accelerate marketing insights; AI's role in lending improves prequalification, fraud detection, and document management; strategic focus by data office to integrate AI across bank units.

• AdExchanger: US Bank Is Using Synthetic Audiences To Generate Real Customer Insights
• Bank Director: What Every Bank Should Know About AI in Lending

Expansion of AI in payments, innovation scouting for agentic AI to automate tasks, and partnerships like with Statement for AI-driven cash intelligence; continuing AI-driven marketing and small business lending improvements.

• PYMNTS.com: US Bank Division Sees AI and APIs Meeting Expectations
• Banking Dive: U.S. Bank Scouts for Agentic AI as Age of 'Do It For Me' Awaits

AI adoption accelerates with the launch of AI-created audience models and avatar-driven marketing campaigns in 'The Power of Us' national campaign; appointment of Chief AI/ML Officer marks formal leadership in AI strategy.

• Yahoo Finance: U.S. Bank Taps AI to Create Audience Models for National Campaign
• Digiday: How U.S. Bank 'Dramatically' Cut Development Time of Latest Campaign with AI Avatars

Focus on generative AI preparation and building AI teams, emphasizing collaboration and data analysis efficiency, with executive AI leadership.

• InformationWeek: U.S. Bank AI Chief on Preparing Your Business for GenAI

Introduction of AI in business travel payments and spend management systems to enhance small business services beyond fintech competition.

• Yahoo Finance: U.S. Bank Adds AI to Business Travel Payments
• American Banker: U.S. Bank Adds AI to Business Travel Payments - American Banker

Expansion of AI use with the establishment of an AI Center of Excellence and focus on 11 AI areas including fraud anomaly detection and image/language interpretation.

• Emerj Artificial Intelligence Research: Artificial Intelligence at U.S. Bank - Two Current Use Cases
• NVIDIA: How US Bank is Driving Rapid Advancements Across AI

Initiation of AI adoption focused on personalizing mobile banking experiences, with visible leadership from Katherine Knowles-Marchione guiding AI-enhanced customer interactions.

• Teradata: How U.S. Bank Uses AI and Machine Learning
• Medialogic: U.S. Bank Mobile App Redefines the Digital Banking Experience