Rudy Lai

AI @ Cardinal Health

Drug and medical product distribution
Industry
Last updated
July 3, 2025 at 10:44 AM

Summary

  • Cardinal Health has steadily advanced its AI capabilities from initial oncology insights in 2019, launching comprehensive AI solution suites such as Navista in 2021, and integrating AI into clinical, supply chain, and operational workflows by 2025.
  • Significant leadership emphasis on AI is evident with the establishment and growth of an AI Center of Excellence by 2025, including senior roles like Vice President and Director of AI to drive AI strategy, adoption, and responsible practices.
  • Cardinal Health's AI initiatives focus on reducing costs, improving patient care, and enhancing clinical workflows through applications in oncology, supply chain management, clinical documentation, and predictive analytics, supported by major cloud partnerships and strategic acquisitions.

VIBE METER

More AI announcements = more VIBE
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4 AI Use Cases at Cardinal Health

Inventory Fulfillment
2025
Traditional
Generative
Agentic
Outcome
Costs
AI-driven warehouse management systems powered by cloud and machine learning technologies are deployed to optimize inventory workflows and fulfillment centers, improving efficiency and reducing logistical costs. [1]
Workflow Automation
2024
Traditional
Generative
Agentic
Outcome
Costs
The company leverages AI and generative models to streamline clinical documentation and clinician workflows, reducing administrative burden and enabling clinicians to focus more on patient care. [1]
Supply Management
2023
Traditional
Generative
Agentic
Outcome
Costs
AI is employed to develop clinically integrated supply chain solutions via partnerships, improving inventory visibility, demand forecasting, and operational efficiencies to reduce waste and costs in medical product distribution. [1]
Care Optimization
2022
Customer Facing
Traditional
Generative
Agentic
Outcome
Cardinal Health uses AI technologies within platforms like Jvion CORE and Navista to analyze patient clinical and claims data, enabling personalized care planning and improving patient outcomes by anticipating care needs and risk factors. [1]

Timeline

2025 Q4: no updates

2025 Q3

1 updates

Recruitment for Vice President of Artificial Intelligence to strengthen leadership and expand AI capabilities and strategic initiatives.

2025 Q2

1 updates

Hiring for Director, AI Center of Excellence role aimed at leading AI teams and promoting ethical AI adoption within the organization.

2025 Q1

1 updates

Establishment of AI Center of Excellence to identify and implement promising AI use cases and launch AI-driven cloud-based warehouse and fulfillment systems.

2024 Q4: no updates

2024 Q3

1 updates

Educational session on AI and machine learning applied to laboratory and point-of-care testing contexts, reflecting strategic knowledge dissemination.

2024 Q2

1 updates

Emphasis on balancing optimism and pragmatism regarding generative AI applications to improve diagnostics, patient engagement, and documentation workflows.

2024 Q1

1 updates

Acquisition of Specialty Networks for $1.2 billion providing access to AI-based PPS Analytics platform to expand analytics capabilities.

2023 Q4: no updates

2023 Q3

1 updates

Publication detailed two AI use cases supporting Cardinal Health's business goals, highlighting practical AI applications.

2023 Q2

1 updates

Amy Valley, VP of Clinical Strategy, discussed benefits and risks of AI adoption in oncology practices, reflecting careful evaluation of AI implementation.

2023 Q1

1 updates

Collaboration with Palantir to deliver clinically integrated supply chain AI solutions, enhancing operational visibility and security.

2022 Q4

1 updates

Partnerships with Google Cloud and NetApp enabled app modernization and cloud-based patient-centric solution delivery including AI/ML tools.

2022 Q3: no updates

2022 Q2

1 updates

Deployment of AI-driven Jvion CORE platform as part of Navista to analyze patient data and improve care accuracy.

2022 Q1: no updates

2021 Q4: no updates

2021 Q3: no updates

2021 Q2

1 updates

Launch of the Navista suite of AI-enabled, connected technology solutions, marking a significant expansion into integrated AI applications.

2021 Q1: no updates

2020 Q4: no updates

2020 Q3: no updates

2020 Q2: no updates

2020 Q1: no updates

2019 Q4: no updates

2019 Q3

1 updates

Survey of over 180 oncologists highlighted perceptions on AI and gamification technologies in cancer care.

2019 Q2

1 updates

Oncologists expressed optimism about AI's growing role in enhancing patient care quality according to Cardinal Health Oncology Insights Fifth Edition.