AI @ Procter & Gamble

P&G’s innovative experiment reveals AI as a 'cybernetic teammate' that matches human creativity and collaboration quality, reshaping work dynamics.

• Fortune: The 'cybernetic teammate': How AI is rewriting the rules of business collaboration

P&G reduces product development times by 22%, accelerates AI model deployment by up to 90%, and embeds agentic AI across brand, logistics, and manufacturing.

• Chief AI Officer: How P&G Used AI to Cut Product Development Time by 22%

Gen AI adoption at P&G improves team productivity by 12%, reduces out-of-stock rates by 15%, and enhances collaboration and employee engagement.

• Consumer Goods Technology: P&G, Harvard Study Says Gen AI Gets CPG Teams Working 12% Faster

Studies and implementations show AI enables individual employees to perform at team levels and optimize supply chains including quality control.

• Fortune: Study at consumer giant P&G shows AI's potential for teamwork

P&G expands AI and automation to accelerate operations, improve consumer insights and enhance employee efficiency significantly.

• Consumer Goods Technology: P&G Taps into AI and Automation for Faster, Smarter Operations

CEO Jon Moeller discusses AI plans, with Goldman Sachs forecasting generative AI to boost employment and not cause large job losses at P&G.

• Goldman Sachs: How Procter & Gamble CEO Moeller plans to use AI

P&G focuses on scaling AI with clear business purpose articulation, AI fluency development, and standardized processes.

• Emerj AI Research: Artificial Intelligence at Procter & Gamble

Launch of internal generative AI model tailored for P&G's intellectual property protection and operational needs.

• CIO Dive: How P&G rolled out its internal generative AI model

AI described as transforming P&G's global operations with deep integration in production processes.

• AI Expert Network: Case Study: How AI is Transforming Procter & Gamble's Operations

Jeff Kent underscores AI and machine learning as core to production digitalization at P&G.

• Automation.com: Procter & Gamble's Jeff Kent Discusses AI and Machine Learning

P&G highlights AI powering data-driven consumer insights to enhance customer delight and business outcomes.

• Procter & Gamble: AI, Space Tech, and Metaverse, Of Course: Our Week at CES 2023

Focus on scaling AI enterprise-wide driven by pillars of data, talent, platforms, and trust emphasized by P&G chief data officers.

• Insight Partners: Procter & Gamble on scaling AI for enterprise

P&G's AI and machine learning investment surpasses five years, augmenting capabilities across business functions.

• Procter & Gamble: Leveraging Technology to Improve The Lives of P&G Employees

Early AI exploration at P&G alongside peers like American Express, laying foundational understanding of AI potential.

• Harvard Business Review: How P&G and American Express Are Approaching AI